Complaint Resolution
Online Learning
Voice your concerns.
We’re committed to providing you with an exceptional educational experience that is transparent, efficient, stimulating, and fair. If, as a prospective or current student, you feel that your experience with an online learning course or program from Purdue Fort Wayne has not lived up to those standards, you may register a complaint with the appropriate office.
If you are having problems with a course, we encourage you to contact your instructor first. But if this is not appropriate (or has proven ineffective), contact our office at [email protected]. If you feel your complaint has not been properly addressed within Purdue Fort Wayne, you are free to enter your complaint with our accrediting organizations at the state and national levels.
Specific problems?
Specific problems?
- Tuition and fees: contact the Office of the Bursar at [email protected]
- Course registration and transcripts: contact the Office of the Registrar at [email protected]
- Grants and loans: contact the Office of Financial Aid at [email protected]
- Undergraduate admissions: contact the Office of Admissions at [email protected]
- Graduate admissions: contact Graduate Admissions at [email protected]
State Agencies
File another way.
As an online Purdue Fort Wayne student, you can also submit a complaint regarding a Purdue Fort Wayne course in the state in which you are residing while taking the course. See the following list to find the appropriate agency to file a complaint regarding out-of-state distance-education programs.